Fintech Persona
CATEGORY
User Experience
TYPE
User Persona
MY ROLE
User interviews, internal and external (academic) research, presentation to stakeholders
TOOLS
Adobe XD, Illustrator
Process Mapping
CATEGORY
User Experience
TYPE
Flow chart
MY ROLE
Research, design, sketches and presentation to stakeholders
TOOLS
Adobe XD, Illustrator
Casino Fintech UX
CATEGORY
User Experience
TYPE
Flow Chart
MY ROLE
System research, graphic design, logic mapping
TOOLS
Lucidchart
UI Redesign - Fintech Kiosk
CATEGORY
UI Layout Design
TYPE
Kiosk UI
MY ROLE
Creating an alternative design for the existing UI after persona research
TOOLS
Adobe XD, Illustrator
DESIGN PROCESS
As a UX Lead, I performed thorough research of Everi's clients and with that information in hand, redesigned the UI to match their expectations.
Case Study - Credit Sweeper
CATEGORY
Wireframing
TYPE
iOS App Tool
MY ROLE
Rapid prototyping the sequence of screens for the iOS app
TOOLS
Hand-drawn sketches and Figma
DESIGN PROCESS
Our UX team conducted interviews with our app users to gather their requirements for the new tool. The team sketched the sequence of screens and conditional diagrams, then the design team created the wireframes. After our users tried our prototypes, we had another round of design adjustments before the final UI was created and implemented.
Case Study - Nav Onboarding
CATEGORY
UI Design
TYPE
Mobile App Screens
MY ROLE
The user interface design of screens for onboarding
TOOLS
Illustrator and Figma
DESIGN PROCESS
I was tasked with creating a fun sequence of onboarding screens for the Nav app. After meeting with the marketing team and gathering their ideas and input, I began designing the vector illustrations.
Case Study - Customer Delight Map
CATEGORY
UX and Graphic Design
TYPE
Infographic
MY ROLE
Interviews and design
TOOLS
Illustrator
DESIGN PROCESS
I was tasked with gathering the most common complaints and praises from our customers according to our marketing team's findings. The data was then organized into a "customer delight infographic".
Other Projects
