Fintech Persona

CATEGORY

User Experience

TYPE

User Persona

MY ROLE

User interviews, internal and external (academic) research, presentation to stakeholders 

TOOLS

Adobe XD, Illustrator

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Process Mapping

CATEGORY

User Experience

TYPE

Flow chart

MY ROLE

Research, design, sketches and presentation to stakeholders 

TOOLS

Adobe XD, Illustrator

Casino Fintech UX

CATEGORY

User Experience

TYPE

Flow Chart

MY ROLE

System research, graphic design, logic mapping

TOOLS

Lucidchart

UI Redesign - Fintech Kiosk
cashkiosk_edited_edited.jpg

CATEGORY

UI Layout Design

TYPE

Kiosk UI

MY ROLE

Creating an alternative design for the existing UI after persona research 

TOOLS

Adobe XD, Illustrator

DESIGN PROCESS

As a UX Lead, I performed thorough research of Everi's clients and with that information in hand, redesigned the UI to match their expectations.

Case Study - Credit Sweeper

CATEGORY

Wireframing

TYPE

iOS App Tool

MY ROLE

Rapid prototyping the sequence of screens for the iOS app

TOOLS

Hand-drawn sketches and Figma

DESIGN PROCESS

Our UX team conducted interviews with our app users to gather their requirements for the new tool. The team sketched the sequence of screens and conditional diagrams, then the design team created the wireframes. After our users tried our prototypes, we had another round of design adjustments before the final UI was created and implemented.

Case Study - Nav Onboarding

CATEGORY

UI Design

TYPE

Mobile App Screens

MY ROLE

The user interface design of screens for onboarding

TOOLS

Illustrator and Figma

DESIGN PROCESS

I was tasked with creating a fun sequence of onboarding screens for the Nav app. After meeting with the marketing team and gathering their ideas and input, I began designing the vector illustrations. 

Case Study - Customer Delight Map

CATEGORY

UX and Graphic Design

TYPE

Infographic

MY ROLE

Interviews and design

TOOLS

Illustrator

DESIGN PROCESS

I was tasked with gathering the most common complaints and praises from our customers according to our marketing team's findings. The data was then organized into a "customer delight infographic".

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Other Projects